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Reviews
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Kelly on 12 Mar, 2024
5 out of 5 starsBeautiful, As described and pictured. Very happy with purchase
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Tylee on 16 Feb, 2024
5 out of 5 starsThe woodland animals are just adorable. These magnets do a great job at holding up my grandson's art works.
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Tylee on 16 Feb, 2024
5 out of 5 starsI love these little monsters! Well made with bright colours that stand out amongst the other magnets.
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Tylee on 16 Feb, 2024
5 out of 5 starsSo cute and well made... As usual, Kate produces fabulous magnets that make me smile every time I see them on my fridge.
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Samantha on 30 Jan, 2024
4 out of 5 starsThey are great quality and very cute but for me I was extremely sad as they are small. I bought these for my grandson to play with on the fridge, that can’t happen. This is not the sellers fault, as I went back and looked and it shows the size and lists the size. So my fault. I just wanted people to realise that they are not recommended for children under 5. It pays to read the description and not just buy off cute first pictures lol.
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Maureen on 15 Jan, 2024
5 out of 5 starsToo cute for words!!! These tiny dinosaurs are so colorful and adorable they will make you smile. I’m really glad I purchased them.
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Shop policies
Delivery
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Do You Ship Internationally?
Yes, we ship worldwide and all methods provide a tracking number. There are estimated shipping times listed on our product listings. If your destination is not listed simply send us a message and we can provide you with an estimated delivery time frame.
SHIPPING OPTIONS:
1. Standard International Parcel Post (Tracking ✔️)
2. Express International Parcel Post (Tracking ✔️)
Custom and personalised orders
If you are looking for something in particular that is not in our range, please send us an email and we will try our best to source what you are looking for so you have the perfect magnet, needle minder or push pin design.
Custom and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Gift wrapping and packaging
All of our products come beautifully packaged and in a lovely gift bag. You will see examples of these on each item listing. If you have any special requests, simply let us know.
How strong are the magnets and what kind do you use?
The Magnetorium uses Rare Earth neodymium magnet bases on all our products (also referred to as NdFeB magnets). Rare Earth Magnets are usually nickel plated to resist corrosion. The nickel plating gives them a shiny silver appearance. Rare Earth Magnets are the strongest type of magnet and are made from Neodymium, Iron and Boron. Neodymium is one of the so called “Rare Earth” elements on the Periodic Table. Hence, Neodymium magnets have commonly become referred to as Rare Earth Magnets.
🚫 We DO NOT use Ferrite/Ceramic Magnets (black/dark grey in colour) as they are a much weaker and an inferior product compared to Rare Earth neodymium magnets. Please be wary of products that use these magnets as you may find that their pull strength - or
How can I contact The Magnetorium?
You can use the 'Contact Us' button and send us a message, or other alternatives are as follows:
💻 STORE 💻
https://www.etsy.com/au/shop/TheMagnetoriumAU
📷 INSTAGRAM 📷
https://www.instagram.com/themagnetorium
📌 PINTEREST 📌
https://www.pinterest.com.au/themagnetoriumAU
👥 FACEBOOK 👥
https://www.facebook.com/themagnetorium.com.au
📧 EMAIL 📧
themagnetorium@bigpond.com
Do you accept returns?
We gladly accept returns and exchanges, please contact me within: 5 days of delivery and ship the items back within: 21 days of delivery
We don't accept cancellations, but please contact me if you have any problems with your order.
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Care instructions
⚠️ MAGNET SAFETY ⚠️
Every care is taken to ensure that our magnets are securely fastened. When purchasing this product, please take into consideration the age of the recipient & whether this item may pose a danger to them. We do not recommend these products for small children. Children should be supervised at all times when using this product. It contains small magnets & small parts. Seek immediate medical attention if magnet(s) or any part of this product is swallowed or inhaled. Swallowed magnets can stick together across intestines causing serious infections & death. Small parts, if swallowed or inhaled, are a choking hazard, and can also cause suffocation and result in serious illness.
Shop Policy for lost/missing mail items
If your parcel hasn’t been delivered by the expected time or you’re worried it’s gone missing, let us know as soon as you can.
We only issue full refunds for lost or missing items that were sent via a tracked shipping method such as regisetered post, express post or international postage method that provides a tracking service.
We do not issue full refunds for items sent by standard postage (no tracking).
🛑 COVID-19 SHIPPING DELAYS 🛑
Australia Post is experiencing delays worldwide due to the COVID-19 pandemic. As these delays are constantly changing, please refer to the Australia Post website link below for all current Domestic & International updates:
👉 https://auspost.com.au/about-us/news-media/important-updates/coronavirus
🌻 Thank you to all of our customers for their continued patience during this difficult time. 🌻
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